Thank you for your purchase. We hope you are happy with your products. However, if you are not completely satisfied with your purchase, you can return it to us for a full refund or store credit. Please see below for more information on our return and exchange policy.

Returns

All returns must be postmarked within fourteen (14) days of the receipt date. All returned items must be in new and unused condition with original tags and labels attached.

Return Process

To return an item, place it securely in a box or envelope and include your proof of purchase, then mail your return to the following address:

Sweet Wink

3950 Long Beach Rd.

Island Park, NY 11558

Please note, shipping charges are non-refundable and you are responsible for paying for return shipping. We recommend that you use a trackable method to mail your return. 

Refunds

After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Please allow at least fifteen (15) days from our receipt of your item to process your return. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.